786ab Privacy Policy — Your Data, Our Responsibility

1 What Information We Collect

786ab may collect two types of information from you:

a) Information you provide directly:

• Name, date of birth, address, and contact details (email, phone number)
• Identity document details provided during account creation and identity verification
• Financial transaction details — information related to bKash, Nagad, Rocket, Upay, or bank transfers
• Messages and attachments sent when contacting customer support
• Responsible gaming preferences and limit settings

b) Automatically collected information:

• IP address, browser type, operating system, and device information
• Activity logs on the platform — login times, game history, and betting details
• Session data collected through cookies and similar technologies (see Section 7 for details)
• Geolocation data (only for the purpose of confirming legal jurisdiction)

2 Why We Collect Information

786ab processes your information for the following legitimate purposes:

• Account management: To create, verify, and keep your account secure
• Service delivery: To manage gaming services, process bonuses, and run the VIP programme
• Financial transactions: To verify and securely complete deposit and withdrawal requests
• Identity verification (KYC): To complete the verification process required to prevent fraud and money laundering
• Customer support: To answer your questions and resolve issues
• Responsible gaming: To monitor your gaming behaviour and provide assistance when needed
• Security: To detect and prevent unauthorised access and fraud
• Legal obligations: To comply with applicable laws and regulations
• Service improvement: To analyse user experience and improve the platform

3 Information Sharing and Third Parties

786ab does not sell your personal information. However, we may share information in the following limited circumstances:

• Payment processors: With bKash, Nagad, Rocket, Upay, and banking partners — only the information necessary to complete transactions is shared
• Technology service providers: Those who provide technical support on our behalf process data only in accordance with our instructions
• Legal authorities: To the relevant authorities in response to a court order or legal obligation
• Corporate changes: In the event of a business merger or acquisition — users will be notified in advance

Data confidentiality agreements are in place with all third parties, and they are required to adhere to the standards of this privacy policy.

4 Data Storage and Security

786ab applies industry-standard security measures to protect your information:

• SSL/TLS encryption: All data transmissions are conducted through encrypted channels
• Encrypted storage: Sensitive information such as passwords is never stored directly — only encrypted hashes are stored
• Access controls: Only authorised personnel can access your information, and only as needed
• Regular security audits: Regular audits are conducted to identify and address system vulnerabilities
• Firewalls and intrusion detection systems: Actively monitored to protect against cyber attacks

Your information is retained for as long as your account is active or as needed to provide services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.

5 Your Data Protection Rights

As a user of 786ab, you have the following rights:

To exercise these rights, please contact us by email at [email protected]. We will process your request in a timely manner.

6 Age Restrictions

786ab's services are for users aged 21 and above only. We do not intentionally collect any information from minors. Our registration process includes an age verification step.

If we are informed that we have inadvertently collected information from a minor, we will immediately close that account and delete all associated data. Parents or guardians may contact us with any concerns on this matter.

7 Cookies and Tracking Technologies

786ab uses cookies on its website. Cookies are small text files stored on your device that help the platform function more effectively.

Types of cookies we use:

• Essential cookies: Required to maintain login sessions and for the platform's core functionality
• Functional cookies: To remember your preferences such as language and settings
• Analytical cookies: To understand how users interact with the platform — this data is anonymous
• Security cookies: Help detect fraudulent activity

You can control or decline cookies through your browser settings. However, disabling essential cookies may affect certain platform functions.

8 International Data Transfers

786ab primarily operates in Bangladesh. For certain technical services, your data may be processed on servers located in other countries. In such cases, we ensure that the relevant organisations provide a level of protection consistent with this privacy policy and that appropriate contractual safeguards are in place.

For international transfers, we always follow internationally recognised data protection standards and do not allow the security of your information to be compromised.

9 Responsible Gaming and Data Retention

As part of 786ab's Responsible Gaming policy, we monitor your gaming behaviour. The purpose of this monitoring is to:

• Identify potentially problematic gaming patterns and provide timely support
• Effectively enforce user-set limits (deposit limits, session limits)
• Ensure proper implementation of self-exclusion requests

Data related to responsible gaming is stored separately and used solely for the purpose of protecting the user.

10 Third-Party Links and Services

The 786ab platform may include content from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, and others. These providers have their own privacy policies that apply to their own platforms.

786ab is not responsible for the data collection practices of third parties. However, we only work with providers that comply with international standards for data protection.

11 Security Breaches and Response

In the event of a data security breach, 786ab will take the following steps:

• Immediately begin an investigation upon identifying the incident and take the necessary remedial action
• Where legally required and where your rights are at serious risk, promptly notify affected users
• Implement necessary security improvements to prevent similar incidents in the future
• Maintain transparency regarding the details of the breach and the remedial steps taken

If you become aware of any security vulnerability on the 786ab platform, please notify us immediately at [email protected].

12 Policy Changes and Updates

786ab may update this privacy policy from time to time. Changes will be communicated to you in the following ways:

• An updated version will be published on this page
• For significant changes, a notification may be sent to your registered email address
• The date of the change will be displayed at the top of the page

Continued use of the platform after any changes will be considered your agreement to the updated policy. We therefore recommend visiting this page regularly.

13 Contact and Complaints Resolution

If you have any questions, concerns, or complaints about this privacy policy, please get in touch. 786ab's customer support team is available 24/7 — in both Bengali and English.

• Email: [email protected]
• Live chat: Contact us through the live chat option on any page of the 786ab platform

We take all requests seriously and always work actively towards a resolution. Your privacy and data protection are our priority.